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Your feedback is important to us
It was great to have you on board!
Please take a moment to tell us about your experience.
How likely is it that you would recommend Uber Boat by Thames Clippers to a friend or colleague?
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Where 1 means 'Not at all likely, 5 'Somewhat likely' and 10 'Extremely likely".
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How easy was it to plan your boat journey before going to the pier?
Where 1 means 'Not at all easy", 5 'Somewhat easy' and 10 'Extremely easy'.
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How easy was it to understand your ticket options and purchase your ticket?
Where 1 means 'Not at all easy', 5 'Somewhat easy' and 10 'Extremely easy'.
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How easy was it to board your intended sailing?
Where 1 means 'Not at all easy', 5 ‘Somewhat easy' and 10 'Very easy'
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Please rate your overall onboard café bar experience.
Where 1 means 'Not pleasant', 5 ‘Somewhat pleasant' and 10 'Extremely pleasant'. If not applicable skip the question.
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Were you made to feel welcome by the pier staff and crew?
Where 1 means 'No welcomed at all', 5 ‘Somewhat welcomed' and 10 'Extremely welcomed"
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How would you rate the assistance provided by our pier and onboard staff in answering your questions?
Where 0 means 'Not at all helpful', 5 'Somewhat helpful' and 10 'Extremely helpful'. If not applicable skip this question.
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