River Bus Ticket Information
There are several ways for you to pay before you travel
Ways to Pay
Paying for river travel with Uber Boat by Thames Clippers couldn't be easier, we have different options available. Choose the most convenient for you. Remember, you must pay for a valid ticket before boarding.
Tickets
The River Bus is divided into zones, just like the tube. Our services operate in three zones: West, Central and East and the fare will depend on which zones you travel in. Your ticket must be valid for all the zones you travel through. For instance, if you are travelling between Tower and Greenwich piers you will need a Central and East ticket.
Save up to 24% off the standard fare (purchased at the pier) by buying your tickets online, via the apps or travel using a Contactless or Oyster card.
- Child and Concession - 50% off adult fares
Excludes return fares purchased at the pier. A child is 5-15 years old. 4s and under travel free. For concession fare eligibility, please see discounts section below. - TfL-issued Travelcard holders receive 1/3 off standard fares and season tickets.
Discount only available when TfL Travelcard is printed on a paper ticket or loaded onto an Oyster card. Other cards or formats will not be eligible.
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Bikes
You can bring your bike on board at no extra cost
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Dogs
Dogs are allowed on board. Please keep them on a lead.
Single & Return
Travel A to B in comfort and style!
Below are our adult fares for single and return tickets depending on the payment method you choose.
| Zone | Single Oyster/ Online/App | Single at piers | Single with Travelcard | Return at piers |
| East | £5.60 | £6.20 | £4.15 | £11.80 |
| West | £5.60 | £6.20 | £4.15 | £11.80 |
| Central | £9.00 | £11.40 | £7.60 | £19.40 |
| Central & East | £10.25 | £13.40 | £8.95 | £22.80 |
| Central & West | £10.25 | £13.40 | £8.95 | £22.80 |
| All Zones | £17.30 | £18.60 | £12.40 | £28.30 |
You're not sure about which zones you'll be travelling from and to? Check our route map
Hop-on Hop-off
Go unlimited with our Hop-on Hop-off tickets, giving you all-day travel across all of our piers, or choose our 2-day option to explore even more of London at your own pace.
| 1 Day | 2 Days | ||
 |
Adult Online/app At the pier |
£22.10 £24.60 |
£36.90 - |
 |
Child / Concession |
£11.05 £12.30 |
£18.45 - |
 |
Family Two adults and up to three children |
||
| Online/app | £44.20 | £73.80 | |
| At the pier | £49.20 | - | |
Only travelling in the East Zone? An East Zone Hop-on Hop-off ticket is perfect for exploring the Royal Borough of Greenwich, the Royal Docks and the wider London Docklands from only £5.90.
Save money with our advance purchase offer: Buy your Hop-on Hop-off (1 Day) ticket at least 7 days in advance and get 25% off the walk-up cost! Offer available online only.
Cross River
Making crossing the Thames easier and cheaper for customers wanting to travel between the following piers:
- Barking Riverside Pier ↔ Woolwich (Royal Arsenal) Pier
For an easy connection with the Elizabeth line (within 9 minutes) - Greenland (Surrey Quays) Pier ↔ Canary Wharf Pier
- Doubletree Docklands Pier ↔ Canary Wharf Pier
For an easy connection to the Jubilee and Elizabeth lines, the DLR or Santander bikes.
|
Adult Oyster / App |
£4.10 |
Touch in and out with an Oyster or contactless card or alternatively purchase your Cross River ticket on the Thames Clippers Tickets or Uber apps.
Terms and conditions:
- The Cross River fare applies when touching in and out with an Oyster or contactless card for pay as you go or by buying a Cross River ticket on the Thames Clippers Tickets or Uber apps.
- Discounts are not available for the Cross River fare: children, concession or Travelcard discounts do not apply. For these rates please purchase a regular East Zone ticket to receive a discount.
-Only applies for single journeys between DoubleTree Docklands / Greenland (Surrey Quays) and Canary Wharf piers or Barking Riverside and Woolwich (Royal Arsenal) piers.
Other tickets
Boarding process
We operate a first come, first served boarding process at our piers, with season ticket holders (weekly, monthly and annual) boarded to their preferred sailing first* right behind any customers with disabilities.
Each of our vessels has a maximum capacity which we cannot exceed under any circumstances. This means if the vessel reaches capacity, boarding will be stopped. At staffed piers, the team are at hand to help with information regarding capacity and wait times. All customers are advised to arrive at the pier at least 5 minutes prior to their intended sailing. Ticket inspections are carried out at staffed piers during pre-boarding before the vessel arrives. To pay the correct fare, customers should only touch-in (if using Oyster/Contactless) when asked to do so. To ensure our vessels depart on time, customers who do not have the right tickets or arrive after pre-boarding has commenced or after the vessel is alongside, may be required to board the following sailing.
*Available at select piers only whilst staff are present. Find out more on our FAQ page.
- Children
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- Children 4 years old and under travel free. Maximum two per ticketholder; any additional children under 4 years old will need a child ticket of their own.
- Children aged 5-15 get 50% off the adult price for all tickets (excluding return fares at piers, carnets and joint tickets).
- If children are travelling with Oyster pay as you go and want to receive the 50% discount they must have an 11-15 Oyster photocard, a 5-10 Oyster photocard or an Oyster/Visitor Oyster card with young visitor discount activated.
- Children receive a further 1/3 off standard child fares if they have a TfL-issued Travelcard (the equivalent of half the price an adult Travelcard fare).
- TfL London Underground Travelcard
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- Receive 1/3 off Standard fares with a Transport for London (TfL) issued Travelcard (either on paper or on your Oyster card). This means you can receive 1/3 off standard Adult and Child single tickets, Adult Hop-on Hop-off, Child Hop-on Hop-off and Season Tickets.
- Oyster cards linked to TfL Travelcards (weekly, monthly, annual) will automatically apply the 1/3 off when touching in and out.
- Passengers with paper TfL Travelcards will need to purchase their tickets online, via the Tickets app or with the self-service ticket machine and select the TfL Travelcard option.
- Zip Oyster photocard, London Bus and Tram Pass season tickets are not eligible for the travelcard discount.
- Travelcards that are not on an Oyster card or printed on a paper ticket will not be eligible for this discount.
- Do you want to know more about Travelcards? Please check the TfL website here
- Freedom Pass or 60+ Oyster photocard
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- Freedom Pass or 60+ Oyster card holders can receive 50% off all Uber Boat by Thames Clippers fares (excluding return purchased at piers). This includes a 50% discount on Hop-on Hop-off tickets, single tickets and season tickets.
- This discount can be accessed by selecting the Concession fare via our website, the Tickets app, at the ticket office or at the ticket machine.
- You will need to show your Freedom Pass/ 60+ Oyster card to a member of staff when asked.
- Please note that Freedom Passes can't be used to pay as you go, meaning they will not work with touching in and out at the Oyster card readers at piers.
- Please visit the Freedom Pass website for more information.
- People with disabilities and carers
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- Any person with a disability will receive a 50% discount of all of our tickets. This includes Single, Return (online only), Hop-on Hop-off and season tickets; doesn't include carnets.
- If buying your ticket online, via the Tickets app or at the ticket machines at the pier, please select the Concession fare.
- Carers accompanying passengers with a disability will receive a complimentary ticket (to match the ticket bought by the person they are accompanying).
- When booking a ticket online add a Concession and a Carer ticket to your basket (applies to tickets for all timetabled services but may exclude some special sailings.)
- The carer ticket can also be accessed by selecting the Concession + Carer fare via the Thames Clippers Tickets app (available for Single, Return and Hop-on Hop-off tickets - for season tickets please contact our Customer Service team).
- Should you require the assistance of more than one person, please contact our Customer Service team to arrange tickets.
- Students
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- 18+ Student Oyster photocard holders and Apprentice Oyster photocard holders will receive 1/3 off Season Tickets.
- To obtain the discount please select the ‘Travelcard discount’ option via the Thames Clippers Tickets app.
- UK Veterans photocard holders
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- Veterans Oyster photocard and HM Armed Forces Veteran Card holders can receive a 50% discount off all of our fares. This includes Hop-on Hop-off tickets, single tickets and season tickets.
- This discount can be accessed by booking via our website, the Tickets app, at the ticket office or at the ticket machine and selecting the Concession fare.
- You will need to show your UK Veterans photocard to a member of staff when asked.
- Please note, if you wish to touch in and out with your War Veteran Pass, you must have sufficient credit on your Oyster card.
- TfL staff
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- TfL staff can receive the Travelcard discount: 1/3 off Standard fares. This is also the case for TfL staff's ‘nominated family/friend’.
- To obtain the discount please show your staff pass when buying your ticket at a pier ticket office, or select the ‘Travelcard discount’ option if purchasing tickets at a pier self service machine, online or via the Thames Clippers Tickets app.
- Tate Members
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- Tate Members get a 25% discount to travel between Tate Modern and Tate Britain
- Purchase your ticket at the Ticket office at Bankside or from the ticket machines at Bankside or Millbank piers. You must show your Tate Membership card to a member of staff when boarding.